Skip to main content

Community Guidelines

Our guidelines help create a safe, inclusive, and positive environment where everyone can share acts of kindness and make a meaningful impact together.

Version 2.1
Last updated: December 2024

Our Core Principle: Treat others with kindness, respect, and empathy. We're here to spread positivity and make the world a better place, one act of kindness at a time.

Acceptable Content

We encourage content that promotes kindness, positivity, and community engagement. Here's what we love to see:

Acts of Kindness

  • Genuine acts of kindness and community service
  • Volunteer activities and charitable work
  • Environmental conservation efforts
  • Educational and awareness initiatives

Community Interaction

  • Supportive and encouraging comments
  • Constructive feedback and suggestions
  • Sharing resources and opportunities
  • Celebrating others' achievements

Quality Tip: Include photos, details, and the impact of your kindness acts to inspire others and create meaningful connections.

Expected User Conduct

As a member of our community, we expect you to uphold these standards of behavior:

Be Respectful

Treat all community members with dignity, regardless of their background, beliefs, or opinions.

Be Authentic

Share genuine acts of kindness and be honest in your interactions with the community.

Be Inclusive

Welcome newcomers and create an environment where everyone feels valued and included.

Specific Conduct Expectations

  • Use appropriate language in all communications
  • Respect privacy and confidentiality
  • Give credit where credit is due
  • Follow local laws and regulations
  • Protect sensitive personal information
  • Report violations promptly and responsibly

Prohibited Activities

Zero Tolerance: The following activities will result in immediate action, including potential account suspension or permanent ban.

Harmful Content

  • Hate speech, discrimination, or harassment
  • Threats, violence, or intimidation
  • Adult content or inappropriate material
  • Graphic violence or disturbing imagery

Fraudulent Behavior

  • Fake acts of kindness or misleading content
  • Identity theft or impersonation
  • Spam, scams, or fraudulent schemes
  • Manipulation of voting or engagement systems

Additional Prohibited Activities

Commercial advertising without permission
Political campaigning or partisan content
Copyright infringement or plagiarism
Doxxing or sharing private information
Coordinated inauthentic behavior
Attempts to circumvent platform rules

Moderation Policies

Our moderation team works around the clock to maintain a safe and positive community environment.

Proactive Monitoring

Automated systems and human moderators review content.

Community Reporting

Reports are reviewed within 24 hours by our team.

Fair Process

All decisions can be appealed with clear explanations.

Moderation Process

1

Content Review

All submitted content is reviewed for compliance with our guidelines.

2

Investigation

Reported violations are investigated thoroughly by trained moderators.

3

Action & Communication

Appropriate action is taken and users are notified with clear explanations.

Reporting Mechanisms

If you encounter content or behavior that violates our guidelines, please report it immediately.

How to Report

  • Use the "Report" button on any post or comment
  • Contact our moderation team directly
  • Email us at moderation@allwecan.co
  • Use our anonymous reporting form

What to Include

  • Specific details about the violation
  • Links to the problematic content
  • Screenshots or evidence (if applicable)
  • Your contact information for follow-up

Emergency Situations: If you encounter content that poses immediate danger or involves illegal activity, please contact local authorities first, then report to us.

Consequences for Violations

Consequences are applied fairly and proportionally based on the severity and frequency of violations.

Warning

First-time minor violations receive a formal warning with guidance.

Content Removal

Violating content is removed and user is notified.

Suspension

Temporary account suspension for repeated or serious violations.

Permanent Ban

Permanent removal for severe violations or repeated offenses.

Appeals Process

If you believe a moderation decision was made in error, you can appeal within 30 days:

  • Submit an appeal through your account dashboard
  • Provide additional context or evidence
  • Appeals are reviewed by a different moderation team member
  • You'll receive a response within 5-7 business days

Questions or Concerns?

If you have questions about these guidelines or need clarification on any policies, we're here to help.

These guidelines are subject to change. We'll notify the community of any significant updates.

Version 2.1Last updated: December 2024Terms of Service